Architecture & deployment

Enterprise-grade infrastructure designed for isolation, control, and compliance.

Enterprise cloud infrastructure

Runs on a hardened enterprise cloud (currently Microsoft Azure) with enterprise SLAs, global compliance certifications, and the option to deploy on the customer's own cloud tenant.

Azure Cloud Enterprise SLA Global Regions

No shared infrastructure

Each client gets a dedicated, isolated environment. No shared databases, no shared compute, no shared storage. Your data never touches another client's infrastructure.

Tenant Isolation Dedicated Compute

Flexible deployment options

Deploy in our managed cloud or on your own Azure tenant. We prefer cloud-hosted deployments and do not currently support on-premises installation.

Managed Cloud Your Tenant

Security & compliance

Enterprise-grade security at every layer of the stack.

Encryption

  • In Transit: TLS 1.3 for all data in motion
  • At Rest: AES-256 encryption for all stored data
  • Key Management: Platform-managed encryption keys with regular rotation

Access Control

  • SSO Integration: SAML 2.0 and OpenID Connect support
  • MFA: Multi-factor authentication enforced at all access points
  • RBAC: Role-based access control with granular data permissions

Compliance Readiness

GDPR SOC 2 (roadmap) ISO 27001 (roadmap)

Built to align with GDPR. Activity logs, data lineage, and full traceability are built-in, not bolted on. SOC 2 and ISO 27001 certifications are on our roadmap.

Defined Data Retention

Chat history, queries, and activity logs are retained for a configurable period that you define with us at deployment. Your data is never used to train or fine-tune any AI model.

Retention windows, deletion schedules, and export rights are agreed contractually before go-live.

Integration & maintenance

Designed to fit into your existing infrastructure with minimal operational overhead.

REST APIs & Connectors

Standards-based REST APIs for integration with your existing systems. Connectors for common enterprise platforms — including Salesforce, SAP, ServiceNow, and Microsoft 365 — are delivered as part of the onboarding scope, prioritized to your stack.

Webhook support for event-driven workflows. API documentation is provided to your development team.

Managed updates

Zero-downtime deployments managed by our team. Updates are rolled out in maintenance windows you define, with full rollback capabilities.

No patches to apply. No version upgrades to manage. No infrastructure maintenance for your team. We handle the operational burden so your IT team can focus on strategic initiatives.

Vendor risk & exit strategy

We earn your business every month. No lock-in, no hostage data.

Full data portability

Export all your configurations, custom models, and activity logs at any time in standard formats. Your data is always yours.

No vendor lock-in

OMNIVISER integrates with your systems via standard protocols. We do not require proprietary data formats or custom infrastructure that ties you to our platform.

Disaster recovery

Automated backups, geo-redundant storage, and documented RTO/RPO targets. Full disaster recovery runbooks available for your review during evaluation.

What you need to evaluate

We have built the evaluation process around what IT and security teams actually need to assess.

01

Architecture review

Comprehensive technical documentation of our architecture, data flows, and security controls. We provide everything your security review requires upfront.

  • Network architecture diagrams
  • Data flow documentation
  • Third-party security reports
02

Security assessment

We support your security assessment process, including penetration testing coordination, vulnerability disclosure, and compliance questionnaire completion.

  • SIG/CAIQ questionnaire responses
  • Penetration test coordination
  • Incident response plan review
03

Proof of concept

Run a sandboxed POC in your environment with your data and your security controls. Validate everything before committing.

  • Isolated sandbox environment
  • Your data, your security policies
  • Full activity log access during POC

Ready for a technical deep dive?

Talk to our security engineering team. We will walk through architecture, compliance, and answer every question on your assessment checklist.

Schedule technical deep dive View Trust & Security